Refund

Game payment

You have a right to cancel booking 24 hours before game start. In this case you can get your money back. Return is only possible if you can prove that you made this payment. Call by telephone +371 282 960 85 , or write an email: info@escaperoommap.lv  After that the money will be transferred to the specified bank account within 10 days,

You have a right to move booking to another time 24 hours before game start.

If you didn't move booking 24 hours before game start, and have not arrived to play, money is not returned

Gift card

You have the right to return the gift card within 14 days after purchase if the card was not used during this time.

Return the gift card is only possible if you can prove that you have purchased it. To do this, you need call to telephone +371 282 960 85 or write to email: info@escaperoommap.lv . After that the money will be transferred to the specified bank account within 3 work days, and the gift card will be deactivated.